Unisono

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visionapp Unisono Dynamic Desktop is the first holistic approach to comprehensive improvements of the desktop architecture — for medium-sized to large global companies and organizations. All relevant IT areas become more agile, more flexible, more secure and significantly more cost-efficient. This provides decisive benefits to both end users and the company.

Using visionapp Unisono Dynamic Desktop allows organizations to reduce the cost of Windows-based IT up to 45 percent and more. We improve your competitiveness by allow¬ing your employees to use their working time more effectively. In addition, a more powerful IT infrastructure significantly increases the innovation rate in your company.

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Workplace of the future

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Currently the challenges associated with managing the increasingly heterogeneous end-user environments and upgrading operating systems and applications are:

  • Reducing the cost, complexity, and pain of desktop provision and management
  • Incorporating mergers and acquisitions
  • Protecting data, devices, and core systems
  • Efficient support for Business continuity & work area recovery
  • Compliance with licensing & regulatory requirements
  • Enabling secure access from anywhere
  • Backing up and restoring desktops
  • Working with business partners
  • Extending the life of aging hardware


What If?

  • What would these challenges look like if you could deploy and manage desktop environments and applications from the data centre rather than at an end-user's computer?
  • If you could provide users access to a virtual desktop; or, indeed, to more than one virtual desktop?
  • If you could do this with your standard network infrastructure and bandwidth; and, optionally, without affecting your users' level of control over their desktop environments?

  • Boost for overall Windows platform and service efficiency: Unisono reduces overall costs of windows enterprise infrastructure computing by over 50% by automating IMAC processes, centralizing management, administration and resources and removing IT infrastructure from remote offices.
  • Improved security. Since all data is highly consolidated and maintained centrally, Unisono minimizes risk, data loss and supports advanced compliance requirements. All communication is based on end-to-end-in SSL encryption. This provides, in combination with two-factor secured authentication, a best in class security model even for demanding industries such as finance, insurance or public services.
  • Greater management and control. Unisono Workspace Manager lets you manage the complete portfolio of applications delivered from all virtual desktops and Server Based Computing(SBC), provisioned centrally in the data centre. Additionally, User Self Services and delegated administration allows provisioning any IT resource to new users, departments or offices instantly. Unisono integrates local applications and streamed applications seamlessly, assuring consistency in access and usage forend users across all access scenarios.
  • Global Roaming: Enhanced business agility and user flexibility is provided by Unisono? unique capabilities to allow users to seamlessly roam with re-login between any endpoint (i.e. Laptop, Thin-Client-Desktop) inside the enterprise. Workspace Manager automatically detects endpoint dependencies whilst roaming and can pro-actively change configurations as required based on the endpoint configuration. This ideally aligns to branch office scenarios. Users can now securely roam between their corporate environment and non-corporate environment while on travel or for use as part of business continuity.
  • Improved agility: With a very high degree of automation for all frequent IMAC (install, add, move, change) processes and request, Unisono significantly reduces overall service cost. Additionally it supports the overall infrastructure consolidation by providing local support teams with a single equivalent service management toolset for their previous technical toolsets.
  • Reliable business continuity and disaster recovery. Unisono is built on industry-leading technology and provides customers with its fully resilient, active-active design for full DR coverage.
  • Reduces cost for Remote Access by avoiding costly 2-factor authentication services or SSL-VPN Gateways by providing secure remote access from any untrusted device through a browser, including unique support for truly global roaming.
  • Windows workstations can be replaced with thin clients, which use considerably less energy. This contributes to your company’s ecological balance sheet – the CO2 emissions can be reduced by up to 80%.

Unisono optimizes the management of desktops and applications over and above industry standards, allowing visionapp customers to significantly reduce the costs of overall Windows infrastructure operations by 50 per cent or greater. At the same time, Unisono allows customers to comply with highest data security and auditing requirements by consolidating and centralizing the entire application delivery architecture, providing users with outstanding flexibility alongside a much tighter control of the overall Windows environment.

Deploying the Unisono solution, visionapp global customers have managed to reduce their combined Windows infrastructure management cost (which typically represents a quarter of overall TCO) well beyond efficiency targets so far set by traditional consolidation or standardization strategies. As a strategic initiative, based on unique experiences from visionapp optimizing clients within environments of more than 200,000 desktops in single enterprises, Unisono delivers the most complete, yet cost effective desktop solution available on the market.

Unisono addresses the complete set of users roles in enterprises, ranging from task to knowledge workers, from traders to developers and engineers, from head office sites with more than 5,000 users to branches in regions in emerging markets with very poor network connectivity. All Unisono users with their unique roles can benefit in any site from a solution that for the first time ever is truly capable of providing them with a highly consistent user experience across all access scenarios, designed to deliver highest security standards in industries such as finance or insurance.

Built on the industry-leading virtualization platform from Microsoft, Citrix and VMware, Unisono is a next generation universal Windows Infrastructure solution that delivers real value utilizing a fully Service Orientated Infrastructure (SOI).

Unisono lets the enterprise automate and manage all IT service requests (so called "IMACs") whilst delivering IT services though visionapps? highly innovative "Dynamic Delivery System (DDS)". With our 3rd generation solutions for end-to-end SOI automation, Unisono delivers successful concepts of Shared Services Platforms, Cloud Computing and Software as a Service as a fully integrated and proven solution into enterprises.

Unisono lets you manage service (applications, requests) and all infrastructure (hardware, OS) independently of each other, wherever they may reside. As a result, Unisono streamlines desktop and application management, reduces costs and increases data security through centralization, resulting in greater end-user flexibility and IT control. Furthermore, Unisono enables customers to extend the value of server & client consolidation and virtualization initiatives.  This solution encompasses not only desktops and the data centre but also applications and the delivery of these environments securely to remote clients, off or online.

Unisono provides users with unified access to all enterprise applications from any device and any location, integration with seamless resources from centralized desktops and locally installed applications

Unisono uses visionapp's market leading "Dynamic Delivery System (DDS)" which for the first time delivers the benefits of a truly Service Orientated Infrastructure into enterprise Windows infrastructure.

Unisono leverages state of the art virtualization technologies for clients & servers to break the bonds between the endpoint device (i.e. desktop computer) and associated OS, applications and hardware.

By encapsulating the desktop OS, applications and user data into isolated layers, the solution enables IT staff to modify, update and deploy each component independently for greater business agility and improved response time. The result is a significantly greater flexible access model that supports trusted as well as unstrusted endpoints, improves security, lowers operating costs and simplifies desktop administration and management.

With the Unisono solution, visionapp for the first time delivers an integrated solution to optimize overall desktop infrastructure in enterprises and the organization.

Unisono covers all relevant areas that should be in scope for enterprise infrastructure consolidation: data centre, server, clients and services. This approach assures completeness in optimizing the solutions and supports outstanding results and guaranteed delivery to targets.

Architecture

Complete Solution

Unisono is currently deployed to over 350,000 IT seats in leading, global organizations. Amongst these, there are the largest UK and German based Citrix implementations with over 200,000 concurrent users. This is our proving for the scalability and suitability for most demanding environments.

Unisono leverages the benefits of leading virtualization platforms from our partners Citrix, Microsoft and VMware to support a complete and comprehensive consolidation of not just clients, but all supporting infrastructure and application services such as file, print, messaging, directory, remote access as well as the automation of all desktop related requests (IMACs — Install, Move, Add, Change).

Using Unisono, IT organizations can extend the benefits of industry-leading virtualization to the desktop. Integrating desktop infrastructure with VMware Infrastructure and provides unified management with a host of features that improve agility, performance, reliability and business continuity, including:

  • Secure Shared Services Platform, device independent access to corporate services
  • Centralized data management including compliance support for messaging & collaboration
  • Dynamic  load balancing for desktop computing resources.
  • Automated failover and recovery to maximize desktops uptime.

visionapp Server Management 2008 R2

vSM2008 R2 is an integral component of Unisono, delivering an enterprise class management toolset to provision and manage the entire life-cycle of application delivery using virtual desktops and cost efficient terminal services technologies. Unisono tightly integrates with leading virtual desktop technologies such as Citrix XenDesktop, VMware VIEW (VDI) and Quest vWorkspace.

Through a unified client interface, based on a browser portal, applications from all technologies are delivered to an end user in a simple, yet consistent manner.

vSM2008 R2 is an enterprise class application delivery management solution, which streamlines the management, provisioning and deployment of virtual desktops and terminal services environments. Users securely and with ease access virtual desktops through View Manager, with upgrade and patching performed centrally from a single console allowing customers to efficiently manage 100's or 1000's of desktops — saving time and resources required to manage the enterprise. Data, information and intellectual property remain in the data centre and never have to leave — except when your permissions or security policies allow.

vSM 2008 R2 Provisioning Server Connect

vSM 2008 R2 Connect for Citrix Provisioning Server is a new connector to vSM2008. It leverages the advanced OS streaming-technology from Citrix with a master image to conserve disk space and streamline management. User data and settings are segmented from the desktop image, allowing them to be administered independently. As a result of this Linked Clone model, all desktops that are linked to a master image can be patched or updated through View Manager 3 simply by updating the master image, without affecting users' settings, data or applications. This leads to a dramatic reduction in storage needs and costs while simplifying desktop management.

Application Streaming

Using state of art application streaming technologies from Microsoft (App-V, Citrix application streaming or VMware ThinApp, Unisono de-couples applications from operating systems by isolating and encapsulating them into an .EXE or .MSI file. This technology enables multiple versions of applications to run on a single OS without conflict, or the same version of an application to run on multiple operating systems without modification. This simplifies upgrading and patching applications and reduces storage needs for virtual desktops by streaming large applications from a shared network drive.

Backup und Disaster Recovery für Desktops

Unisono extends the reliability, automated backup, data protection and disaster recovery abilities traditionally reserved for server applications to the desktop. You can manage virtual desktops remotely with Unisono to eliminate the need for on-site desktop management and maintenance.

Delivering Desktops as a secure Service

Delivering cost-effective desktop services and applications securely to workers at branch offices, call centers, government agencies, healthcare facilities, education institutions or other remote locations is easy with VMware View.  Access to confidential data and information is tightly controlled, because all virtual desktops reside in a central location. Unisono has strong SSL based network encryption that protects data in transit, and integration with RSA SecurID® as well as using visionapp unique Secure Login (vSL) enables support for cost efficient two-factor authentication. These features help reduce the risk of data leakage and malicious code intrusion and simplify regulatory compliance.

Overview

Desktop and application virtualization breaks the bonds between software, hardware and operating systems, eliminating the need to actually install or manage desktop environments on end user devices. From a central location you can deliver, manage and update all of your Windows desktops and applications in minutes. Unisono makes the testing, provisioning and support of applications and desktops much easier and less costly.

Centralized Desktop Management and Control

Unisono saves organizations time, money and resources by allowing desktops to be managed and maintained centrally. Organizations increasingly are replacing traditional PCs with virtual desktops running on servers in the data centre and provisioning desktops from a single location.

Users enjoy the benefit of accessibility to their desktop from any location but still have their own personalized desktop environment, delivered though a personalized, role based client interface on a browser base, using visionapp Workspace Manager 2008 (vWM 2008 R2). Managing and supporting desktops centrally allows improved agility, faster response times and reduces operational costs. vWM 2008 supports all end user devices such as desktops, workstations, laptops and thin-clients as well as untrusted clients (home PC, internet terminals).

Automated Desktop Provisioning

Through the use of visionapp Server Manager 2008, Unisono provides a single management tool to provision new desktops or groups of desktops, and an easy interface for setting desktop policies.  Using built in or custom templates, you can customize virtual pools of desktops and easily set policies, such as the quantity of virtual machines that can be in a pool, or logoff parameters.  This feature enables greater IT efficiency by automating and centralizing desktop provisioning activities through grouping.

Advanced Virtual Desktop Image Management

Based on the mature Citrix Provisioning Server OS streaming technology, vSM 2008 R2 enables the rapid creation of desktop images from a master image. Any updates are implemented on the master image and can be pushed out to any number of virtual desktops in minutes, greatly simplifying deployment and patches further reducing costs. The process does not affect user settings, data or applications, so the user remains productive on a working desktop, even while the changes are being applied.

Unified Acess

Unisono gives you, through the use of visionapp Workspace Manager 2008R2, the ultimate flexibility to securely access your personalized desktop hosted in a VMware Virtual Infrastructure environment, in a Windows Terminal Server environment or on a Blade PC from a single interface.

You can also remotely access physical PCs and users are seamlessly connected to the correct desktop environment.  Administrators can monitor and audit desktop activity and load-balance multiple Windows Terminal Servers.

First time in industry, Unisono supports truly a global roaming between any trusted (corporate PCs, laptops and thin clients) and unstrusted endpoints (private & public PC, Mac, internet terminals).

User can simply disconnect their virtual desktops (standby mode) and resume sessions from any endpoints avoiding lengthy login cycles.  Unisono assures that any change in infrastructure during roaming is reflected and any legacy applications that do not support roaming (i.e. a branch counter application with banking peripherals attached) is excluded securely from roaming.

Virtual Printing

Unisono lets you print from virtual desktops to local devices without compatibility issues, bandwidth restraints or complicated user setup. Unisono will automatically discover, connect and print from the virtual desktop to any local or networked printer that's defined on the client device. Universal print drivers eliminate any compatibility issues. Virtual Printing includes compression to deliver high-quality printing with enhanced performance, even over suboptimal network connections.
Unisono´s print support is based on innovative ThinPrint© .print technology and supports an outstanding high compression of the network data stream supporting excellent print quality for PLC and Postscript based printing across all WAN links.

Familiar End-User Experience

Using visionapp Workspace Management 2008 R2, Unisono delivers a complete, unmodified and consistent desktop environment that is compatible with existing legacy or custom applications and provides users with their own desktop that is customizable to suit their needs.  Broad client support enables users to access their desktops from a wide variety of virtual desktop devices, anytime, and use local printers, USB devices or other peripherals. Additionally, multi-media redirection further improves the end-user experience for playing rich multimedia.

security and Global Roaming

Unisono offers strong network security to protect sensitive corporate data. SSL tunneling ensures all connections are completely encrypted. Additionally, visionapp Secure Logon (vSL) provides additional security with two-factor authentication for tightened access control, tightly integrating with RSA SecurID(R).

With it´s unique conditional based access policies, Unisono uses a secure 2-factor authentication for untrusted endpoints (based on RSA SecureID or visionapp cost efficient OTP / SMS solution), never requiring users to enter their most valuable corporate authentication credentials (i.e. AD account name & password).  Using vWM2008's unique dynamic policy management, businesses can define which application will be presented for users remotely accessing corporate services from unstrusted endpoints in a consistent manner (i.e. icons only available from trusted clients are grayed out with a comment).

Availability and Scalability

Unisono delivers high availability, with no single point of failure. Unisono active-active design supports enterprise class business continuity for all services delivery through the platform, ensuring fully automatic failover and provides pervasive, cost-effective protection within your entire desktop services environment.

Additionally, advanced clustering capabilities on the physical and virtual layers provide enterprise-class scalability.

With it's ability to securely support access from untrusted endpoints,
Unisono has helped organizations to cut BCM cost for Work Area Recovery by up to 90%.
The
Unisono architecture is proven to deliver in largest environments, with currently the largest single live environment installed being constantly used by more than 200,000 concurrent users.

streamlined Application Management

Using intelligent visionapp Workspace Management Technology, providing integration with all major application streaming technologies (Microsoft App-V, Citrix Application Streaming and VMware ThinApp) Unisono separates applications from the underlying operating systems for increased compatibility and streamlined application management. All visionapp Citrix ready© packages from our ca. 4,300 apps size application library can be run on servers in the datacenter and accessible through a shortcut on the virtual desktop further reducing the size of the desktop image and subsequent storage needs.  Since the applications are isolated and virtualized, multiple applications or multiple versions of the same applications run on users' virtual desktops without conflict.  Applications are managed and deployed centrally, ensuring that all users desktops are up to date with the latest application version.

Consistent offline Desktop User Experience

visionapp Workspace Management 2008 supports conditional based access to applications in relation to the given access scenarios (online vs. offline)
In future, this will allow users to have a consistent online & offline user experience, automatically synchronizing relevant data (i.e. file, mail) for offline use when users are checking out their vWM2008 workspaces to their laptops for offline use. All applications that are only available online (i.e. SAP, Oracle,...) will be grayed out for consistency.

Thin Client-Support

Unisono supports a great variety of thin client devices and is fully compatible with all market leading thin-clients from major vendors such as Chip PC, Wyse, IGEL, HP, Fujitsu. Some of these, such as ChipPC, offers already a single sign-on integration with visionapp Workspace Management through the local device based browser (using Windows CE6), that further enhances user experience.

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