Services
We provide our clients with a modular support service consisting of all-round educational or technical assistance through our services. Our portfolio of services enables customers to define their individual service requirement.
The operation of terminal server / Citrix server farms in combination with a wide range of applications requires in-depth knowledge about processes and procedures. The confident recognition and expert management of complex demands and relationships in a server farm is only possible with knowledge and experience. Our seminars and workshops lay the foundations for this.
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As a supplier of leading technologies and solutions for the automation of server farms, you can rely on our support in the design planning and implementation of our solutions. You will benefit from our long years of experience and the skills and expertise of our partners. This combination means that knowledge, professional operations and local proximity are guaranteed.
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Product Lifecycle & Subscription
We are constantly developing and improving our products. High standards and integrated processes in quality management are a component of our everyday work. The different subscription options mean that the software is always kept up to date. With the associated support services, you receive the support and help you need at any time.
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In our Support Center Online there are wide-ranging possibilities for solutions to technical questions and problems.
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Our Support Forum is the ideal platform to get answers to questions concerning our products and discuss them with other users.
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This section provides answers to frequently asked business and technical questions on general and product-specific issues.
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Our Knowledge Base offers solutions and workarounds for known issues concerning our products.
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